Free Shipping

Orders are processed within 1-2 business days and typically arrive within 5-9 business days. Free shipping on all orders.

14-Day Returns

UK law gives you 14 days from delivery to cancel your order for a full refund — just get in touch and we'll help you arrange the return.

Safe Materials

Everything we sell is made from food-safe, non-toxic materials, tested for everyday use with dogs and cats of all sizes.

Secure Payment

Checkout safely with the payment methods you already trust.

They Give Us So Much. We Can Give A Little Back.

Every walk, every quiet evening in, every excited greeting at the door — dogs give freely. TrotwellPet is about the small, everyday things pet parents can do in return.

Did You Know?

Heatstroke is a genuine emergency — here's what the RSPCA says to watch for and do.

RSPCA — Caring for your dog in hot weather →

The right frequency depends on coat type — PDSA breaks it down breed by breed.

PDSA — How often should you groom your pet? →

RSPCA and PDSA agree: routine brushing helps day to day, but mats need a professional.

RSPCA — Going to a dog groomer →

Most official guidance covers car travel — here's what it says, and where it doesn't reach.

PDSA — Safe car travel for pets →
Learn about the advice behind this.

Our Pet Care Sources

The guidance behind our storytelling comes from UK animal welfare charities. We link to the original page under every claim we make. These charities do not endorse TrotwellPet or review our products.

Learn about the advice behind this.

Our story

Why TrotwellPet

Every wag, every purr, every quiet moment together — that's what we design for. We started TrotwellPet because our own pets taught us comfort isn't complicated, and everything we sell has to pass one test: would we trust it with the ones we love most?

What matters TrotwellPet ✓ Generic Stores ✗
Quality materials designed for your pet's safety and comfort ✓ ✗
Responsive customer service and clear return policy ✓ ✗
Products specifically designed for pet wellbeing and comfort ✓ ✗

Reviews

What pet parents are saying

“My dog absolutely loves this lick mat. I usually spread a little peanut butter or yoghurt on it and it keeps him happily occupied while I get things done. It’s quickly become part of our daily routine!”

Sophie M., London

“Such a handy bottle for walks! I love that I can give my dog water without carrying a separate bowl, and the compact design makes it really easy to take everywhere. Perfect for our weekend adventures.”

James R., Manchester

“Brushing used to be a bit of a struggle, but my dog seems much more relaxed with this brush. It removes a surprising amount of loose fur and is really easy to clean afterwards. Definitely one of our favourite pet essentials.”

Emma T., Bristol

“Really useful when we’re out and about. My little dog seems comfortable inside, and I love being able to keep my hands free while travelling. It’s become our go-to carrier for short trips and days out.”

Olivia W., Birmingham

FAQ

Questions, answered

How fast will my order ship?

Orders are processed within 1-2 business days and typically arrive within 5-9 business days. You'll get a tracking link the moment it ships.

Do you ship outside the UK?

Right now we ship to addresses within the United Kingdom only. We're working on expanding, so join our newsletter to be the first to know when we open up new destinations.

Are your products safe for my pet?

Yes — everything we sell is made from food-safe, non-toxic materials, tested for everyday use with dogs and cats of all sizes.

What if my pet doesn't take to it?

UK law gives you 14 days from delivery to cancel your order for a full refund — just get in touch and we'll help you arrange the return.

How do I clean it?

Most items are dishwasher-safe on the top rack, or simply rinse with warm soapy water.

What payment methods do you accept?

We accept all major debit and credit cards, plus other secure payment options available at checkout. Every transaction is encrypted and processed securely.